Medical Consumerism

Improving Your Health Care Experience

Watch a Preview Video

For a brief two-minute introduction to Improving Your Health Care Experience, please view this video:

Course Benefits

  • Use this with patients to help them communicate their health concerns with medical professionals
  • Share information about how to navigate the health care system and the basics of health insurance, and how to locate appropriate medical services
  • Help patients understand their rights as patients

Designed For

  • For PATIENTS or individual caregivers
  • Community Health Workers
  • Physicians (Family Practice, Pediatrician)
  • Nurse Practitioners, Registered Nurses, Licensed Vocational Nurses and Licensed Practical Nurses


  • Available on tablet or computer.